first seek t understand and then to be understood

Dear Friends, A man boarded the train with his son, he sat in the train and his son preferred to stand and watch the scenario around. The boy was absolutely surprised to see the train, the public and the entire thoroughfare happening around, the feelings of extreme happiness and surprise could be seen on his face and through his voice and actions too. When the train started, he used to dance looking at the trees, the hills , the river and he was radiating all his happiness for all that he was able to see around. The co-passenger was irritated by the boy's behavior, he could not control himself and asked his father, "don't your son know that they are trees, they are hills...he is such a grown up kid, is he mad or what ?". The person said, "Sir, I am sorry for the inconvenience caused to you however let me tell you that, my son has been blind for all these years, he was operated yesterday and he could see the world with his own eyes today hence he is behaving this way" .The co-passenger was all the sorry for his stand having heard this answer from the boy's father. Seek to understand and then to be understood is a principle of empathy whereby we should try to understand the point of view of the people around before we conclude and comment. Many conflicts and misunderstanding can be settled on both fronts when we all try to follow this principle in letters and spirits . Empathetic listening is a key for this to happen. Wishing you a great time ahead. Thank you. Warm Regards, Linson Corporate Trainer,Mumbai 9323165937